Hi! I'm new so, forgive me if I don't word things correctly.
I am a natural dark ash blonde. I have been dying my hair a dark brown for the last few years. Recently, I let my hair grow for 8 months without dye to see my base color very well. I went to a stylist and she said she could give me an ash brown color - just a little darker than my natural. She did a color strip, a bleach bath, and a dye. She said the dye was an ash color but when applied to my natural ash roots, they became golden. The length of my hair is lighter than before the process but has a very noticeable red tinted to it. It is also much, much darker than my natural color. How did ash +ash = golden? And how can I fix this? My goal is to be as close to my natural color as possible so I can quit dying all together. Thank you for your time and any answers.
can you post a photo? it sounds like when she lifted the hair she left warmth and didn't use a strong enough color to tone i would start with a blue shampoo and see if that takes down the warmth
I have used a blue shampoo since and I have not noticed a difference. I'll try to figure out how to post a picture.
I have added pictures to my timeline -i am unsure of how to add them here.
you could try no orange from Canola : they make a mask and a shampoo; or goodbye yellow from Schwarzkopf is also quite blue and strong to tone down.